Ranking 24 airports and terminals using reviews from 4,000 members, the consumer rights brand looked at queues at check-in desk, bag drop, security, passport control and baggage reclaim. Customers also shared their experiences of the seating and airport staff, as well as prices in shops and toilets.
These experiences were combined to give each airport an overall customer satisfaction score, from 0-100%.
Here is where Leeds Bradford Airport ranks in the Which? guide to the best and worst UK airports.




16. London Gatwick South
Customer satisfaction score - 54% Photo: Hollie Adams/Getty Images

17. London Heathrow T2
JUSTIN TALLIS/AFP via Getty Images - 54% Photo: JUSTIN TALLIS/AFP via Getty Images

18. London Heathrow T3
Customer satisfaction score - 54% Photo: Chris J Ratcliffe/Getty Images
3 / 5


