The annual GP Patient Survey, independently conducted by Ipsos for NHS England, gathered responses from about 760,000 patients nationwide.
As part of a questionnaire, patients at GP practices across the country were asked about their satisfaction with the service they received.
It comes as national satisfaction levels saw a dip in recent years, hitting their lowest in 2023 since the survey's inception. As part of the last survey, only 71.3 per cent of patients described their GP service as "good" or "very good".
The YEP previously compiled a list of the top 26 practices in Leeds based on the percentage of patients who rated their service as "good".
Here, we count down the 13 practices that had the lowest overall satisfaction ratings based on patient feedback. The surgeries are listed in ascending order, with the lowest rated first -
7. Allerton Medical Centre
Of the 127 people who responded to the survey, 61 per cent described their overall experience of Allerton Medical Centre, on Montreal Avenue, as good. | Google
8. Alwoodley Medical Centre
Of the 138 people who responded to the survey, 63 per cent described their overall experience of Alwoodley Medical Centre, on Saxon Mount, Moortown, as good. | Simon Hulme
9. Harehills Corner Surgery
Of the 100 people who responded to the survey, 63 per cent described their overall experience of Harehills Corner Surgery, on Roundhay Road, as good. | Google
10. The Roundhay Road Surgery
Of the 93 people who responded to the survey, 63 per cent described their overall experience of The Roundhay Road Surgery, on Roundhay Road, as good. | Google
11. One Medicare Llp-The Light
Of the 96 people who responded to the survey, 64 per cent described their overall experience of One Medicare Llp, inside The Light shopping centre on The Headrow, as good. | Google
12. Lingwell Croft Surgery
Of the 129 people who responded to the survey, 64 per cent described their overall experience of Lingwell Croft Surgery, on Shelldrake Drive, as good. A spokesperson said the practice implemented a triage system for appointments that uses online and phone, and this made the surgery a finalist in Health Service Journal awards. They said the approach led to an increase in patient satisfaction - between January and April, 1,925 patients completed a questionnaire with 77 per cent stating that they would recommend the practice. They added the survey is sent out in January when demand for NHS services is at its peak, meaning patients may find it difficult to get appointments. They said demand for appointments has increased from 5,707 to 9,236 per month in the last year and continues to rise. The practice offers 1,600 GP and nurse appointments per week in addition to other appointments. The spokesperson added: "The practice is working hard to implement and improve services and we are committed to listening to patients and we take their feedback seriously." | Google