The most helpful GP reception teams in Leeds have been named by new figures.
For many patients who find themselves unwell, the GP surgery is the first place they go. Often described as the “front door” of the NHS, it offers diagnosis, treatment and onward referrals to specialists.
The experience you have with your GP reception team can make a big difference, and patients in Leeds have had their say in the latest GP Patient Survey, produced by Ipsos on behalf of NHS England. More than 650,000 patients in England completed the 2026 survey, which was carried out between January and April this year.
The survey uncovered patients’ experiences with the reception and administrative team at their GP practice. Across the country, the majority of patients described their GP reception team as ‘very helpful’ (44%) or ‘fairly helpful’ (41%).
Here we reveal the surgeries in Leeds where reception teams have been voted the best by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’.
1. Drighlington Medical Centre
There were 318 survey forms sent out to patients at Drighlington Medical Centre, and the response rate was 32%. 78% of patients said the reception team was ‘very helpful’, while 14% said they found the team ‘fairly helpful’. | Google
2. Kirkstall Lane Medical Centre
There were 590 survey forms sent out to patients at Kirkstall Lane Medical Centre, and the response rate was 17%. 73% of patients said the reception team was ‘very helpful’, while 25% said they found the team ‘fairly helpful’. | Google
3. Spa Surgery - Boston Spa
There were 274 survey forms sent out to patients at Spa Surgery, and the response rate was 39%. 73% of patients said the reception team was ‘very helpful’, while 24% said they found the team ‘fairly helpful’. | Google Maps
4. York Street Health Practice
There were 903 survey forms sent out to patients at York Street Health Practice, and the response rate was 7%. 72% of patients said the reception team was ‘very helpful’, while 23% said they found the team ‘fairly helpful’. | Google
5. Dr N Dumphy & Partners
There were 565 survey forms sent out to patients at Spa Surgery, and the response rate was 18%. 65% of patients said the reception team was ‘very helpful’, while 29% said they found the team ‘fairly helpful’. | Google
6. Crossley Street Surgery - Wetherby
There were 289 survey forms sent out to patients at Crossley Street Surgery, and the response rate was 40%. 65% of patients said the reception team was ‘very helpful’, while 34% said they found the team ‘fairly helpful’. | Google