Wakefield Council to raise postal delay complaints with Royal Mail as residents miss hospital appointments

The local authority’s leader said she would write to the organisation after hearing “quite a number” of postcode areas had been affected.

Julie Medford, councillor for Normanton, said: “We have a serious issue in our ward with postal delays and Royal Mail at the moment.

“In the past 24 hours, 25 residents have contacted me directly, plus many more through social media.

“Residents have missed hospital appointments.

“School letters, bank cards, property purchases have all been delayed.

“Businesses are being negatively affected and it’s simply not good enough.”

Coun Medford said councillors for Normanton had not received agenda reports through the post in time for the meeting.

She added: “The local postmen and women have been brilliant.

“I think we need to thank them for continuing in difficult times.

Council leader Denise Jeffery replied: “I do feel it is something we should take up as a council.”