Leeds charity makes an urgent plea for volunteer drivers and passenger assistants

AVSED supports hundreds of older and vulnerable adults through dementia groups, wellbeing sessions, lunch clubs, social activities and community support at Greenacre Hall, Rawdon.

A spokesperson for the group said: "Every single week, members arrive through AVSED’s doors to find friendship, understanding, warm meals, meaningful activities and a place where they feel safe, valued and included.

"But for many people, getting there simply would not be possible without AVSED’s transport volunteers."

The charity says there is now a very real risk to the future use of its specialist wheelchair accessible vehicle (WAV) simply because there are not enough volunteer drivers available to operate it.

At the same time, demand for support continues to grow, with more older people facing loneliness, reduced mobility, isolation and declining confidence after illness, bereavement or changing health needs.

Michelle, Volunteer Coordinator at AVSED, said: “People often think transport is just about getting from one place to another but for our members, it is so much more than that.

"We support people who are lonely, living with dementia, struggling with mobility, grieving, isolated or simply needing connection. For some people, AVSED is their family outside the family they have at home.

"If we cannot get people through the door, they miss out on friendship, support and the sense of belonging that so many of us take for granted.”

AVSED is particularly desperate for support on Fridays for its Umbrella Club - a warm, welcoming group for people living with dementia and additional inclusion needs.

The charity urgently needs a regular volunteer driver for the Friday service, a passenger assistant to support members during transport, a WAV driver to help a wheelchair user continue attending the support they rely on.

However, AVSED says the need goes much further than Fridays alone.

The charity is also looking for volunteer minibus drivers and passenger assistants across all weekdays to help cover volunteer vacancies, annual leave and holiday periods, ensuring services can continue running smoothly for members who depend on them.

In addition, AVSED is appealing for volunteer car drivers who can support the charity either on a regular basis or ad hoc when additional transport help is needed.

Michelle added: “Even one or two volunteers stepping forward could make a huge difference to the people we support.

"We know there are kind people in this community who could spare a few hours and help somebody feel less alone.

"The thought of telling somebody they can no longer come because we do not have transport support is absolutely heartbreaking.”

Each week, AVSED’s transport volunteers help ensure members can continue enjoying friendship, activities and vital support at Greenacre Hall, Rawdon - offering many people a chance to stay connected, active and independent.

For some members attending AVSED groups helps maintain memory, confidence and social skills. For carers, the service can provide vital respite, reassurance and peace of mind knowing their loved one is somewhere safe and supportive.

Current volunteer driver David said joining AVSED changed his own life too.

He said: “You arrive thinking you are just giving somebody a lift but very quickly you realise you are giving people confidence, companionship and something to look forward to.

"Some members are waiting at the window watching for the minibus because they are so excited to come out. That really stays with you.

"The conversations, the smiles and the appreciation stay with you long after the journey ends.”

Passenger Assistant volunteer Janet said: “There is so much joy in it. Some members may start the day feeling anxious or low, but by the time they arrive at AVSED everyone is chatting and laughing together.

"You really feel part of something special. It honestly gives you a sense of purpose too.”

AVSED says volunteers do not need previous experience - just kindness, patience and a caring attitude. Full support, training, DBS checks and inductions are provided.

Volunteer roles are flexible and can fit around work, retirement, family life or other commitments.

Volunteer minibus drivers must be aged between 21 and 75 and hold a full UK driving licence for at least two years. WAV drivers must be aged 18 or over with a full UK driving licence held for at least two years. Volunteer car drivers can use their own vehicle, subject to insurance checks.

Michelle said: “We are not asking people to change the world overnight. We are asking people to help make sure somebody is not left alone.

"Sometimes the smallest things mean the most, helping somebody out of the house, sharing a conversation, hearing laughter on the minibus or seeing somebody regain confidence week by week.

"Even giving a few hours of your time could completely change somebody’s week -and honestly, volunteering changes you too.

"Our volunteers are the heart of AVSED, and right now we truly need our community’s help.”

Anyone interested in volunteering or finding out more is encouraged to contact AVSED today. phone 0113 250 1702 or email [email protected]. www.avsed.org.uk