Getting in touch with your GP surgery is vital for everything from booking appointments to reordering prescriptions or inquiring about test results.
The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, highlights patients’ experiences with their GP surgeries, including those that are easiest to reach by phone.
More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March last year, with the results of the 2026 survey expected to be released in July. It gathers information on how patients feel about their local GP and their experiences with the reception and administrative team at their practice.
Here we reveal the GP surgeries in Leeds that patients have voted the easiest to get in touch with by phone. Surgeries are ranked by the proportion of patients who described their experience as 'very easy or fairly easy' to get through to their GP practice by phone.
7. Addingham Medical Centre - Addingham
There were 238 survey forms sent out to patients at Addingham Medical Centre in Addingham. The response rate was 49%, with 91% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 48% found it 'very easy' and 43% 'fairly easy'. | Google Maps
8. Oaklands Health Centre - Thongsbridge
There were 342 survey forms sent out to patients at Oaklands Health Centre in Thongsbridge. The response rate was 39%, with 91% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 55% found it 'very easy' and 36% 'fairly easy'. | Google Maps
9. Grange Park Surgery - Burley in Wharfedale
There were 253 survey forms sent out to patients at Grange Park Surgery in Burley in Wharfedale. The response rate was 46%, with 90% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 53% found it 'very easy' and 37% 'fairly easy'. | Google Maps
10. Westbourne Surgery - Marsh, Huddersfield
There were 323 survey forms sent out to patients at Westbourne Surgery in Marsh, Huddersfield. The response rate was 38%, with 89% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 45% found it 'very easy' and 45% 'fairly easy'. | Google Maps
11. Rastrick Health Centre - Brighouse
There were 340 survey forms sent out to patients at Rastrick Health Centre in Brighouse. The response rate was 39%, with 89% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 41% found it 'very easy' and 48% 'fairly easy'. | Google Maps
12. Elmwood Family Doctors - Thongsbridge
There were 296 survey forms sent out to patients at Elmwood Family Doctors in Thongsbridge. The response rate was 36%, with 89% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 46% found it 'very easy' and 43% 'fairly easy'. | Google Maps