Getting in touch with your GP surgery is vital for everything from booking appointments to reordering prescriptions or inquiring about test results.
The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, highlights patients’ experiences with their GP surgeries, including those that are easiest to reach by phone.
More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March last year, with the results of the 2026 survey expected to be released in July. It gathers information on how patients feel about their local GP and their experiences with the reception and administrative team at their practice.
Here we reveal the GP surgeries in Leeds that patients have voted the easiest to get in touch with by phone. Surgeries are ranked by the proportion of patients who described their experience as 'very easy or fairly easy' to get through to their GP practice by phone.
13. Liversedge Health Centre - Liversedge
There were 481 survey forms sent out to patients at Liversedge Health Centre in Liversedge. The response rate was 24%, with 88% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 44% found it 'very easy' and 44% 'fairly easy'. | Google Maps
14. Abbey Grange Medical Practice - Kirkstall, Leeds
There were 407 survey forms sent out to patients at Abbey Grange Medical Practice in Kirkstall, Leeds. The response rate was 30%, with 87% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 41% found it 'very easy' and 45% 'fairly easy'. | Google Maps
15. Station Lane Medical Centre - Featherstone
There were 418 survey forms sent out to patients at Station Lane Medical Centre in Featherstone. The response rate was 22%, with 86% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 37% found it 'very easy' and 49% 'fairly easy'. | Google Maps
16. Kirkstall Lane Medical Centre - Headingley, Leeds
There were 644 survey forms sent out to patients at Kirkstall Lane Medical Centre in Headingley, Leeds. The response rate was 21%, with 86% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 57% found it 'very easy' and 29% 'fairly easy'. | Google Maps
17. High Field Surgery - Holtdale Approach, Leeds
There were 323 survey forms sent out to patients at High Field Surgery in Holtdale Approach, Leeds. The response rate was 41%, with 85% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 57% found it 'very easy' and 29% 'fairly easy'. | Google Maps