Is Monzo down right now? Banking app ‘experiencing issues’ in outage
Monzo was ‘down’ for many users as thousands report problems on January 13 🚨🚨
- Monzo ‘experienced issues’ yesterday.
- The banking app was ‘down’ for many users.
- But what is the latest on the outage?
A major banking app has resumed normal service after going ‘down’ for many users yesterday. Monzo has confirmed that the earlier ‘issue’ has now been resolved.
The online bank is the latest application to suffer outages recently. It comes after an X outage took down the social media platform for many people.
A Monzo spokesperson said: “Customers can now use the app as normal. For a short period today, we activated Monzo Stand-in - our fully independent backup bank - while we investigated an issue.
“Customers were always able to make payments with their card, withdraw cash, freeze their card and send and receive bank transfers.”
Users on DownDetector first started reporting issues around 3pm on Tuesday (January 13), before spiking around 4pm British time. The problems are affecting mobile banking and online banking, according to users.
Some people have also flagged problems with their cards this afternoon. However, the majority of the issues have been with the mobile app.
Upon opening it, users were met with an ‘we are experiencing issues’ message. It does display the money in your account or accounts, but it is not properly formatted.
We will keep this article updated with all of the latest on the outage. Contact us if you have had troubles with Monzo this afternoon by email: [email protected].