Getting in touch with your GP surgery is vital for everything from booking appointments to reordering prescriptions or inquiring about test results.
The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, highlights patients’ experiences with their GP surgeries, including those that are easiest to reach by phone.
More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March last year, with the results of the 2026 survey expected to be released in July. It gathers information on how patients feel about their local GP and their experiences with the reception and administrative team at their practice.
Here we reveal the GP surgeries in Leeds that patients have voted the easiest to get in touch with by phone. Surgeries are ranked by the proportion of patients who described their experience as 'very easy or fairly easy' to get through to their GP practice by phone.
1. Drighlington Medical Centre - Drighlington
There were 345 survey forms sent out to patients at Drighlington Medical Centre in Drighlington. The response rate was 38%, with 96% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 66% found it 'very easy' and 30% 'fairly easy'. | Google Maps
2. Longroyde Surgery - Rastrick, Brighouse
There were 306 survey forms sent out to patients at Longroyde Surgery in Rastrick, Brighouse. The response rate was 33%, with 94% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 66% found it 'very easy' and 28% 'fairly easy'. | Google Maps
3. Newland Surgery - Normanton
There were 385 survey forms sent out to patients at Newland Surgery in Normanton. The response rate was 35%, with 92% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 53% found it 'very easy' and 38% 'fairly easy'. | Google Maps
4. Park Road and Menston Medical Center - Guiseley, Leeds
There were 288 survey forms sent out to patients at Park Road and Menston Medical Centre in Guiseley, Leeds. The response rate was 42%, with 91% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 42% found it 'very easy' and 49% 'fairly easy'. | Google Maps
5. Dearne Valley Health Centre - Scissett
There were 354 survey forms sent out to patients at Dearne Valley Health Centre in Scissett. The response rate was 36%, with 91% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 49% found it 'very easy' and 42% 'fairly easy'. | Google Maps
6. Windsor Medical Centre - Dewsbury
There were 437 survey forms sent out to patients at Windsor Medical Centre in Dewsbury. The response rate was 24%, with 91% of patients describing it as 'very easy or fairly easy' to get through to this GP practice by phone. Of these, 58% found it 'very easy' and 33% 'fairly easy'. | Google Maps